Before you call for service.

Before calling for emergency service, please read the tips below. It may prevent a service call or help us diagnose your problem quicker.

Gas Furnace/Boiler - No Heat
  • Check the settings on your thermostat. Make sure the temperature control selector is set above room temperature, and the system switch is on the HEAT or AUTO position. The fan switch should be set to ON for continuous airflow or AUTO if you want the blower to operate only while the furnace is operating.
  • Try to get the furnace to turn on by raising the thermostat to its highest temperature setting.
  • If the air flow out of your registers seems low, check the air filter. An extremely dirty air filter can block air flow.
  • Make sure all the registers are open and not obstructed.
  • Check the power disconnect switch by the furnace.
  • Check the fuse/breaker at the electrical panel for the furnace.
  • Check to make sure the gas control valve to the furnace is open.
  • Check the pilot light. (Newer electronic ignition furnaces will not have a pilot light).
  • If the problem persists, please give us a call!
Air Conditioner - No Cooling
  • Check the settings on your thermostat. Make sure the temperature control selector is set above room temperature, and the system switch is on the COOL or AUTO position. The fan switch should be set to ON for continuous airflow or AUTO if you want the blower to operate only while the air conditioner is operating.
  • Try to get the air conditioner to turn on by lowering the thermostat to its lowest temperature setting.
  • If the air flow out of your registers seems low, check the air filter. An extremely dirty air filter can block air flow.
  • Make sure all the registers are open and not obstructed.
  • Check the power disconnect switch by both units (outdoor and indoor).
  • Check the fuse/breaker at the electrical panel for both the outdoor and indoor units.
  • If the problem persists, please give us a call!
Heat Pump - No Cooling
  • Check the settings on your thermostat. Make sure the temperature control selector is set above room temperature, and the system switch is on the COOL or AUTO position. The fan switch should be set to ON for continuous airflow or AUTO if you want the blower to operate only while the heat pump is operating.
  • Try to get the heat pump to turn on by lowering the thermostat to its lowest temperature setting.
  • If the air flow out of your registers seems low, check the air filter. An extremely dirty air filter can block air flow.
  • Make sure all the registers are open and not obstructed.
  • Check the power disconnect switch by both units (outdoor and indoor).
  • Check the fuse/breaker at the electrical panel for both the outdoor and indoor units.
  • If the problem persists, please give us a call!
Heat Pump - No Heat
  • Check the settings on your thermostat. Make sure the temperature control selector is set above room temperature, and the system switch is on the HEAT or AUTO position. The fan switch should be set to ON for continuous airflow or AUTO if you want the blower to operate only while the air conditioner is operating.
  • Try to get the heat pump to turn on by raising the thermostat to its highest temperature setting.
  • If the air flow out of your registers seems low, check the air filter. An extremely dirty air filter can block air flow.
  • Make sure all the registers are open and not obstructed.
  • Check the power disconnect switch by both units (outdoor and indoor).
  • Check the fuse/breaker at the electrical panel for both the outdoor and indoor units.
  • If the problem persists, please give us a call!
Oil Furnace/Boiler - No Heat
  • Check the settings on your thermostat. Make sure the temperature control selector is set above room temperature, and the system switch is on the HEAT or AUTO position. The fan switch should be set to ON for continuous airflow or AUTO if you want the blower to operate only while the air conditioner is operating.
  • Try to get the oil furnace to turn on by raising the thermostat to its highest temperature setting.
  • If the air flow out of your registers seems low, check the air filter. An extremely dirty air filter can block air flow.
  • Make sure all the registers are open and not obstructed.
  • Check the power disconnect switch by the furnace.
  • Check the fuse/breaker at the electrical panel for the furnace.
  • Check to make sure you have oil in the tank.
  • Press the reset control ONE time. The unit may sound like it turns on, but if it shuts off after a minute or two it may have sprayed oil which did not ignite - DO NOT PUSH THE RESET AGAIN! Please give us a call.
  • If the problem persists, please give us a call!

 

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 Wisconsin Fuel & Heating, Inc. BBB Business Review

Customer Testimonial:

"We were very impressed by your crew and the lengths they went to not to track dirt in from the outside. They even removed their work boots even though I told them they didn't have to. It's a pleasure doing business with you!"


Mr. & Mrs. Dennis M.
Kenosha, WI


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